Frequently Asked Questions

Everything you need to know about shopping for your stylish pet.

How do I determine the right size for my pet?

We provide a detailed size guide on every product page. Please measure your pet's neck, chest, and length carefully and compare them to our charts to ensure the perfect fit.

What is your return policy for pet apparel?

We offer a 30-day return policy. Items must be in original condition, unworn, and free of pet hair. For hygiene reasons, certain items like pet beds or toys may be subject to stricter return conditions.

How long does shipping take?

Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched.

Are your pet accessories machine washable?

Most of our fabric products are machine washable on a gentle cycle. However, we recommend checking the specific care label on each item to maintain its quality and durability.

Do you offer international shipping?

Yes, Bunty Pet Products ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.